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FAQ

Yes. The sizes shown on our website are mostly standard or commonly requested sizes, but we can print to any custom size up to the material width. Custom orders will need to be called in or emailed in, and will be billed separately from those on the website.

We print and fulfill all orders here in our workshop, from start to finish. We print, apply, and even build our custom wall mounts and shipping crates entirely in-house.

We accept JPEG, TIFF, PDF, and PSD files for uploading.

Orders can be paid for using PayPal or a debit/credit card.

Some color correction may be performed before printing, and any print files that do not match the size of the print ordered will be either center-cropped or scaled to fit. If the print file is drastically sized differently than the ordered print, we will contact you to inform you that a new file may be needed.

All orders are made-to-order and typically take 5-7 business days to fulfill before being sent out for shipping. We do our best to complete all orders as quickly as we can. If you do have a specific time frame you’re working with, please let us know, and we will do our best to work with you.

Orders with large quantities will take longer to process. In the event your order requires longer than the 5-7 business days, we will reach out to you to inform you of this and provide an estimated time frame.

Orders placed during holiday times may be processed more slowly.

Unfortunately, we do not have the ability to apply codes after the ordering process. However, if you cancel an order within two hours of placing it, you can then redo the order and apply the coupon code during checkout, or you can use the code on your next order.

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